Privacy Policy, Terms & Community Guidelines
Effective date: August 26, 2026
ChuchuConnect is a free educational and parent community app with a separate offline child learning experience and an online account and community area for adults. ChuchuConnect does not contain advertising or subscriptions and does not sell personal information.
When the app first opens, the user is asked to freely enter a date of birth so ChuchuConnect can show the appropriate experience. The entered birthdate is used only for this decision and is not retained. Only the resulting child or adult selection is stored locally on that device.
Child users cannot create accounts or access profiles, posts, comments, messages, community uploads, or other social features. Firebase, notifications, and online community services are not initialized for the child experience. Custom learning pictures selected inside child skills are stored locally on the device and are not uploaded to the online community unless an adult later chooses to upload content through an adult community feature.
The adult area uses service providers including Google Firebase for authentication, database storage, cloud functions, and notifications, and Cloudinary for uploaded image storage. These providers process information on our behalf under their own terms and privacy policies. Content an adult posts to the community may be visible to other community users.
The account and online community are for adults only. Adults must not share a child's address, school, phone number, passwords, precise location, medical records, or other identifying or sensitive information. Adults should post a child's photo or information only when they have permission and authority to share it.
Optional camera or photo access is used only when a user chooses a picture. Optional notification permission is requested only in the parent area. Information sent to online services is encrypted in transit. We use reasonable safeguards, but no online service can guarantee complete security.
Adults may request account deletion inside the app from Parent Profile > Request Account Deletion, or by emailing chuchuconnect@gmail.com with the subject “Delete My ChuchuConnect Account.” Requests are processed within 30 days after identity verification. The account and associated profile information, posts, comments, messages, notification information, and uploaded content will be deleted or anonymized. Limited records may remain for up to 90 days when necessary for security, fraud prevention, legal compliance, or backup recovery, and are then deleted or anonymized.
Privacy or deletion questions: chuchuconnect@gmail.com
Last updated: August 26, 2026
By downloading, accessing, or using ChuchuConnect, you agree to these Terms. ChuchuConnect provides offline child learning activities and a separate adult-only parent support community. It does not provide medical, psychological, behavioral, educational, legal, therapeutic, or emergency advice.
Adult users are responsible for their profiles, posts, comments, messages, and uploads. Do not submit illegal, abusive, hateful, threatening, misleading, unsafe, infringing, or privacy-violating content. Community posts are personal experiences and support information, not medical advice. Always consult a qualified professional before making health, therapy, diet, education, or treatment decisions.
ChuchuConnect may remove content or suspend or terminate accounts that violate these Terms or threaten community safety. Professional verification means documentation was reviewed; it does not guarantee licensing status, quality of care, competence, treatment outcomes, or recommendations. The app is provided “as is,” and uninterrupted service or the accuracy of user content cannot be guaranteed.
Last updated: August 26, 2026
Administrators may warn, mute, block, remove content, or restrict accounts to keep the community safe. ChuchuConnect is not an emergency service; contact local emergency services when someone is in immediate danger.